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Privacy Policy

Privacy Policy

Effective Date: 16 July 2025

This Privacy Policy explains how JH Auto Detailing UK ("we", "us", "our") collects, uses, discloses, and protects your personal data when you use our services or interact with our website. We are committed to safeguarding your privacy and ensuring that your personal data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

JH Auto Detailing UK is a mobile vehicle detailing business based in Cambridgeshire, United Kingdom. We provide professional car detailing services including washes, polishing, and protective treatments.

We act as the "data controller" of your personal information and are responsible for how your data is used.

For any questions or data-related requests, please contact:

Email: jhautodetailinguk@gmail.com
Phone: 07368422963

2. What Personal Data We Collect

We collect and process the following types of information:

a. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Home or service address

  • Booking and payment information

  • Any other information you provide in communications with us

b. Information Collected Automatically

When you use our website, we may collect:

  • IP address

  • Browser and device information

  • Referring website or platform

  • Pages viewed and time spent

  • Location data (if enabled)

This information is collected through cookies and analytics tools (see Section 7).

3. How We Use Your Information

We use your personal data to:

  • Provide and manage vehicle detailing services

  • Confirm and manage appointments

  • Respond to customer enquiries

  • Send service updates or booking confirmations

  • Process payments and issue receipts or invoices

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

  • Send marketing emails (only with your consent)

We only process your personal data where there is a lawful basis, such as fulfilling a contract, legitimate interest, legal obligation, or your consent.

4. Sharing Your Information

We never sell your data. However, we may share your data with trusted third parties, including:

  • Payment providers (e.g. Stripe, PayPal)

  • Website host (e.g. Wix)

  • Email or communication platforms (e.g. Gmail, Mailchimp)

  • IT support or service providers

  • Professional advisors (e.g. accountants, legal representatives)

  • Regulatory bodies if required by law

All third parties are required to handle your data securely and in compliance with UK data protection laws.

5. Data Retention

We only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, including to meet legal, accounting, or reporting requirements.

You may request that we delete your data at any time (see Section 8).

6. Security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

This includes using secure platforms, encryption, and access controls.

7. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience and analyse website traffic.

You can control cookie preferences via your browser settings. For more details, please refer to our Cookie Policy (available on request or our website).

8. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict processing of your data

  • Withdraw consent (where applicable)

  • Request data portability

To exercise your rights, contact us at [your email address]. We will respond within 30 days.

9. Third-Party Links

Our website may include links to third-party websites (e.g. social media or booking apps). We are not responsible for the privacy practices or content of these websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

JH Auto Detailing UK
Email: jhautodetailinguk@gmail.com
 

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